Privacy Policy

1. Information we collect

When you submit an inquiry, book a consultation, subscribe to our newsletter, or create a student account, we may collect your name, email address, phone number, preferred study destination, and the details you choose to share about your academic background.

We also collect limited technical information automatically, such as your device type, browser, and pages visited, to help us improve the site.

2. How we use your information

• To respond to your inquiries and provide counseling services.
• To guide you through university applications and visa processes.
• To send updates, scholarship alerts, and event invitations you opt into.
• To improve our website, services, and customer experience.

3. Sharing your information

We share your details with partner universities or institutions only when it is necessary to process an application you have asked us to submit. We do not sell your personal information to third parties.

4. Data retention & security

We keep your information only for as long as needed to provide our services and meet legal obligations, and we use reasonable technical and organisational measures to protect it.

5. Your rights

You can request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us using the details on our contact page.

6. Grievance Officer

If you have a concern about how your personal information has been collected, used, or shared, you may contact our Grievance Officer directly:

• Name: Ms. Kasmira Rai
• Mobile / WhatsApp: +977 9851032197
• Email: [email protected]

We aim to acknowledge grievances within 2 working days and resolve them within 7–10 working days. See our Grievance Redressal page for the full process.

7. Contact us

If you have questions about this Privacy Policy, please reach out through our contact page and our team will be glad to help.